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Help & Support
Help & Support

Get help with a current product or service, or check out our FAQ section.

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Email

[email protected]

Business Department
Business Department

Get in touch with our business team for partnership opportunities.

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(+593) 97 884 9796

Global Branch
Global Branch

Contact us to expand into new markets worldwide.

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E-mail

[email protected]

Get in Touch

Want to learn more or contact our business department?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step guides for specific features.

Watch Product Videos
Watch Product Videos

Check out our video tutorials for visual explanations on how to use our features.

Contact Sales
Contact Sales

Let's talk about how we can help your business.

Frequently asked questions

Here we answer the most common questions. If you need help, we are here to support you.

It includes a full 21 day trial with no credit card required. You can use the main IdeasFarm modules and then activate the standard plan when you are ready.
You can subscribe directly from the pricing page and complete monthly payment through PayPal. Your subscription can be managed from your account at any time.
Yes. If you manage multiple farms or need comparative reports, we can offer an enterprise plan designed for multi farm operations.
Payments are currently processed through PayPal.
You can cancel at any time from your account settings. Access will remain active until the end of the current billing period.
If you need a larger team or manage multiple operations, we can provide an enterprise plan with custom roles and access.
The free trial allows you to explore IdeasFarm. Auctions and Suppliers are available in the standard and enterprise plans.
It includes multi farm management, comparative reports, custom configurations, priority support, and industry integrations. Pricing is defined based on scope and scale.
Productive, reproductive, health, cost, inventory, task, and climate reports with filters by period, animal, group, and paddock.
Support is available through the platform and official communication channels. We work with you to ensure IdeasFarm fits your operation.