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Help & Support

Get help with a current product or service, or check out our FAQ section.

Email [email protected]

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Business Department

Get in touch with our business team for partnership opportunities.

(+593) 97 884 9796

Global Branch
Global Branch

Contact us to expand into new markets worldwide.

E-mail [email protected]

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Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step guides for specific features.

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Watch Product Videos

Check out our video tutorials for visual explanations on how to use our features.

Contact Sales
Contact Sales

Let's talk about how we can help your business.

Frequently Asked Questions (FAQ):

Read some of our frequently asked questions or contact us for assistance.

The free plan includes access to all IdeasFarm modules (except Auctions and Suppliers) for 21 days, allowing up to 5 users. After the trial period, you can subscribe to one of our paid plans to continue using the platform.
You can subscribe to IdeasFarm by choosing one of our plans in the pricing section of our website. Payment is processed monthly through PayPal, and you can manage your subscription from your account at any time.
Yes, you can add additional farms for $25 per farm, each allowing up to 5 users. Additional users cost $5 per month.
Currently, the only accepted payment method is PayPal. Through PayPal, you can make secure payments quickly and easily.
You can cancel your subscription at any time by accessing your account settings. Once canceled, you will have access to the platform until the end of your current billing period.
In the Standard plan, you can add extra users for $5 each per month. If you need to manage multiple farms with a larger user base, contact us for a custom Enterprise plan.
No, access to the Auctions module is not available in the free plan. This feature is included in the Standard and Enterprise plans.
The Enterprise plan includes access to advanced operational reports, custom integrations with company systems, reports branded with your company logo, and full access to farm and animal data. Pricing is determined based on the number of users and farms.
IdeasFarm generates reports on livestock management, productivity, costs, inventory, operational tasks, health, and weather. Reports can be customized based on farm or business needs.
We provide 24/7 technical support through our support platform. If you encounter any issues or have questions, you can contact us directly from the support page or via email.